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A Chiropractic Billing Guide For Increased Revenue

Chiropractic billing can be tricky. The requirements and specific set of codes for billing Medicare or commercial insurance plans are complicated, and direct patient billing brings another set of administrative challenges.

The intricacies involved in meticulous billing are time-consuming to say the least, and easy-to-make mistakes add up over time and reduce a practice’s overall revenue. Most chiropractic practices lose a minimum of 3% of insurance collections thanks to delayed filing or rejected claims. Add to that the cost of payroll for staff to manage billing and this essential task begins to take a real toll on the bottom line.

Experience & Track Record

That’s why competitive chiropractors are turning to EHR software with billing specialists to professionally manage their billing. The Platinum System SMART Insurance Billing Solution equips our professionally trained specialists with an advanced insurance billing software module. The specialists are trained to thoroughly validate insurance information, submit claims, track payments, follow up with carriers, and post payments in transactions ledgers. The system is efficient and effective, saving each chiropractor time and money.

In fact, Platinum System processes over $22 million in claims per month on behalf of our clients, with less than a 1% rejection rate. Fewer rejected claims means that doctors are paid faster, without time and energy wasted on following-up to appeal a rejection.

Saving Time & Money

In addition, the billing specialists understand financial care plans and how to transfer payments properly, which is a revenue-saver that can’t be understated. Many patients pre-pay for services, but the practice’s staff members who handle billing don’t know how to transfer these payments properly. The avoidable mistakes in payment transfers creates inevitable frustration for the patient and the practice’s staff.

An often surprising benefit chiropractors don’t expect is that the experienced billing specialists also know Platinum’s EHR software in-and-out, so they can help with questions well beyond billing. For example, billing specialists can help a chiropractor or staff member who needs help recording SOAP notes correctly, or who needs to make sure they’re taking full advantage of the many ways the software can streamline office productivity.

Platinum System offers the fastest and most reliable billing and EHR software in the industry, and is dedicated to helping chiropractors save time and money. To discuss how Platinum System might serve the unique billing and patient management needs of your practice, contact us online, or call us at 888-808-4898.


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