Go to main content
 

Platinum Blog

Our Latest Chiropractic Management Resources and Tips

 
  • Medicare and Excluded Services By Dr. John Davila

    Dr. John Davila stresses the importance of chiropractors adhering to Medicare’s regulations to avoid legal complications. He shares an example where a chiropractor faced a state board investigation due to a misunderstanding about billing, highlighting the need for clear communication with Medicare patients regarding their responsibility for excluded services like exams and x-rays. Davila emphasizes the necessity of following Medicare’s fee guidelines and warns against offering free services to Medicare patients, as it violates federal law on inducements, even if local Medicare carriers or state boards suggest otherwise. Chiropractors must comply with these rules, as there's no current opt-out option from Medicare’s requirements.

    Published on October 04 , 2024
  • The Impact of Computing and The Importance of Cybersecurity Measures for your Clinic

    Featured Article by Platinum in ChiroEco Magazine

    How to keep your valuable data secure and your practice safe.

    You must take cyberattacks seriously, adopt safe behaviors on the web and recognize signs that could put your clinic in danger and lead to the loss of your valuable data.

    Published on September 03 , 2024
  • Cut Patient Wait Times by Up to 50% with EHR Software

    As a chiropractor, you know the importance of providing timely and efficient care to your patients. 

    Put simply, less waiting means less stress, leading to happier patients!

    EHR software can streamline your practice’s operations, significantly reducing patient wait times and enhancing overall patient satisfaction.

    Find out How EHR Software Transforms Your Practice

    Published on August 02 , 2024
  • Meet the Employees from the Solution Center Who've Been with Us between 10 to 15 Years!

    Read what we had to say about each at the 20+Year Celebration Gala Evening held in April 2024:

    Rommel Graham – 10 Years - Customer Support Rep. 

    Kevin Gaskin – 10 Years - Customer Support Supervisor

    Alicia Blackman – 11 years – Sales Rep.

    Trisha Workman – 14 Years – Insurance Billing Rep.

    Kerry Chase – 14.8 Years - Customer Support Rep. 

    Published on June 26 , 2024
  • Meet the Employees from the Solution Center Who've Been with Us for Over 15 Years!

    Read what we had to say about each at the 20+Year Celebration Gala Evening held in April 2024:

    Tanya Chase - 15 years - Chief Operations Manager

    Natasha Anthony – 15 Years – Insurance Billing Rep.

    Stacia Payne – 16 Years – Insurance Billing Rep.

    Published on May 31 , 2024
  • Congratulations to Judy Grace, Customer Support Manager! Platinum's Award Gala Evening Grand Prize Winner

    The highlight of the Platinum Awards Gala was undoubtedly when prizes, trophies, and gifts were given by Antoine Clermont, President and Nadine Brunet, VP to thank the employees for all their hard work and loyalty. The final prize shone brightest—a remarkable USD $5000 Getaway certificate, a heartfelt token of gratitude for those whose long-term dedication has exceeded expectations.

    Published on May 02 , 2024
  • Celebrating Excellence: A Barbados Night to Remember at the Platinum 20+ Years Awards Gala

    Platinum System Inc.  recently hosted its Corporate 20+Years Awards Gala in Barbados, a momentous occasion that not only recognized the outstanding dedication of our employees but also marked the beginning of an exciting new chapter with the launching of our highly anticipated PLATINUM2.0 EHR software.

    Published on May 02 , 2024
  • IMPORTANT NOTICE: Impact on Outsource Insurance Billing: Payment Postings

    There is a  critical development affecting our insurance billing services. On February 21, 2024, Change Healthcare experienced a security incident that led to the disconnection of their services from Etactics and other major clearinghouses. Change Healthcare plays a crucial role as one of the primary Gateways/Back-end Processors utilized by certain payors, through which all claims and Electronic Remittance Advices (ERAs) are routed.

    As a result of this incident, some claims were held pending reconnection to Change Healthcare by Etactics, and conversely, no ERAs are currently being returned. Consequently, you may observe a slight decrease in the total insurance payments posted into our system, as our billing team must now locate the Explanation of Benefits (EOBs) and manually post payments.  However, rest assured that you will continue to receive your payments directly to your designated bank account or via check as usual for the claims submitted prior to the incident and claims that were alternatively routed and processed.

    For more comprehensive details regarding the current status of this issue, we urge you to refer to the latest Global Alert issued by Change Healthcare - CLICK THE LINK.

    If you have any inquiries or require further clarification, please do not hesitate to reach out to our dedicated Insurance Billing Team at 1-888-722-2370.

    Thank you,

    Platinum System Outsource Billing 

    Published on April 01 , 2024
  • Unlock Chiropractic Practice Growth: The power of electronic health records

    Platinum writes an article in Chiropratic Economics Magazine, March 8th, 2024 edition.  

    Published on March 11 , 2024
  • Platinum’s Insurance Billing and Service Benefits

    PLATINUM offers a robust insurance billing platform for you, your staff, and your billing experts, whether you handle it in-house or outsource. The integrated multi-management tool provides loads of features plus the optional IBS as the perfect add-on. 

    Published on December 04 , 2023
  • BREAST CANCER AWARENESS WALK IN BARBADOS

    BREAST CANCER AWARENESS FUNDRAISING WALK IN BARBADOS

    Published on October 27 , 2023
  • Neuropatholator Software Solution - Third Party Vendor

    Unlocking Patient Understanding: Neuropatholator software for Platinum Users

     

    Published on October 27 , 2023
  • BACK TO SCHOOL DONATION DRIVE: 123 Here We Go!

    BACK TO SCHOOL DONATION DRIVE: 123 Here We Go!

    Published on October 02 , 2023
  • What Your Practice Software is Missing and Why it Matters

    Platinum System editorial article coverage in Dynamic Chiropractic's Publication, October 2023

    Published on October 02 , 2023
  • CHIROPRACTIC ECONOMICS COULDN'T HAVE SAID IT BETTER.

    Article extracted from ChiroEco Magazine, page 144 of the 2023 Product Showcase & Summer Buyer's Guide.

    Published on June 27 , 2023
  • MEET OUR VICE-PRESIDENT

    Published on May 31 , 2023
  • THE NEW MODIFIER MAZE

    Published on May 30 , 2023
  • THE SOLUTION CENTRE: FROM THE PERSPECTIVE OF YOUR PLATINUM SYSTEM SUPPORT TEAM

    Welcome to the Solution Centre!
    We are offering a behind - the - scenes look at your Platinum System Support team.

     

    Published on May 26 , 2023
  • Social Media Tips from ChiroEconomics!

    In this ChiroEconomics article, learn how to determine the best time to post on social media to maximise the engagement on your content

    Published on May 05 , 2023
 

Contact Us

Support (888) 880-8602
Sales (888) 808-4898
International (954) 933-5171

Office Hours
7:30am - 9:00pm EST M-Th
7:30am - 6:00pm EST F

© 2022 Platinum System CR Corp