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Our Story

We invented the chiropractic EHR.
Then we kept going.

Since 1990, Platinum has been on a single mission: build the technology that lets chiropractors focus on patient care, not software. From a pioneering EHR to the most complete practice operating system in chiropractic.

Founded 1990 Thousands of Chiropractors By Chiropractors ISO 27001 · SOC 2 II
Platinum's 34-year legacy in chiropractic

Building the Future of Chiropractic Since 1990

From creating the first chiropractic EHR to launching the industry's most complete practice operating system, here's how we got here.

1990

The Beginning

Platinum is founded in Fort Lauderdale, Florida. We create the first-ever electronic health record system built specifically for chiropractic practices.

2000s

National Expansion

Platinum grows across the United States and begins serving practices internationally. Integrated billing and practice management modules are added to the platform.

2020s

PLATINUM 2.0 Era

The next generation launches with a completely redesigned experience, AI-powered tools, CRM, patient app, and the most advanced technology stack in chiropractic.

TODAY

Thousands of Chiropractors

Platinum runs in 900+ chiropractic offices across North America and around the world. Nine integrated modules, one connected operating system, three global offices supporting every clinic.

34+

Years Serving Chiropractic

900+

Offices Worldwide

3

Global Offices

9

Platform Modules

More Than an EHR

Every decision we make starts with one question: does this help chiropractors spend more time with patients and less time fighting technology?

Our Mission

Help Chiropractors Focus on Patient Care, Not Software

Every feature we build starts with one question: does this help a chiropractor spend more time with patients and less time fighting their technology? If the answer isn't yes, we don't build it. Our mission is to remove the friction between a doctor and their best work.

Our Vision

One Connected System for Every Practice

We envision a world where every chiropractic practice runs on one connected system -- where documentation, billing, front desk operations, patient engagement, and analytics all work together seamlessly. Not a patchwork of disconnected tools, but a true operating system for chiropractic.

By Chiropractors, for Chiropractors

Platinum wasn't built by engineers guessing what doctors need. It was built by chiropractors who lived the daily grind of running a practice.

Built by practitioners

We understand workflows, compliance pressure, and billing headaches because we've been there ourselves.

Shaped by real feedback

Every module, feature, and update is shaped by real feedback from the practices that use Platinum every day.

Three global offices

Fort Lauderdale headquarters, a product and engineering team in Montreal, and a dedicated Solution Center in Barbados that supports clinics every business day.

Enterprise-grade security

ISO 27001 and SOC 2 Type II certified, audited by KPMG. HIPAA, GDPR, and 21st Century Cures Act compliant out of the box.

9 integrated modules

EHR, practice management, CRM, patient app, billing, payments, analytics, AI tools, and integrations in one system.

Continuous innovation

34+ years of relentless innovation, from pioneering the EHR to leading with AI-powered clinical tools.

We understand because we've been there

Platinum was founded by chiropractors who experienced the frustrations of disconnected practice tools firsthand. Every feature is designed around real clinical workflows — not adapted from generic healthcare software.

Why Platinum
Built by chiropractors for chiropractors

The People Behind Platinum

A team of chiropractors, engineers, and industry experts united by one goal: building the best practice operating system in chiropractic.

The Platinum engineering and leadership team
NB

Nadine Brunet

Vice President

23 years at Platinum. Led the creation of our Insurance Billing module and the original EHR, and now drives the Platinum 2.0 platform. Master’s in Economics and International Finance, University of Montreal.

ML

Mark Lewis

Director of Sales & Marketing

15 years at Platinum. Has visited more than 900 chiropractic offices around the world. “I’ve been in 900 offices throughout the world, and the original owner did the same thing.”

TC

Tanya Chase

Chief Operations Manager

15 years at Platinum. Leads the Solution Center operation and keeps thousands of clinics running on schedule. Known across the company as “Mrs. Procedure” for her unwavering dedication to operational excellence.

HEADQUARTERS
Fort Lauderdale
Florida, United States
PRODUCT & ENGINEERING
Montreal
Quebec, Canada
SOLUTION CENTER
Bridgetown
Barbados
CERTIFIED
ISO 27001 · SOC 2 II
Audited by KPMG

Our Core Values

Four principles guide every decision we make and every line of code we write.

Innovation

We pioneered the chiropractic EHR in 1990 and haven't stopped pushing boundaries since. From cloud migration to AI-powered tools, we lead the industry forward.

Trust

Practices trust us with their most sensitive data and their daily operations. We honor that trust with HIPAA compliance, SOC 2 certification, and unwavering reliability.

Partnership

We don't just sell software -- we partner with practices for the long term. Our support team is always available, and every feature is shaped by real practitioner feedback.

Excellence

Good enough isn't in our vocabulary. We obsess over every workflow, every click, every integration -- because chiropractors deserve a platform that works as hard as they do.

FALL 2025 Best Meets Requirements
FALL 2025 Best Results
FALL 2025 Best Support
FALL 2025 Easiest To Use
SUMMER 2025 Best Est. ROI

We're Here to Help

Whether you're exploring Platinum for the first time or need support, our team is ready.

Support

(888) 880-8602

Available for all Platinum users

Sales

(888) 808-4898

Ready to explore Platinum?

International

(954) 933-5171

Worldwide practice support

Email us at solution@platinumsystem.com · Fort Lauderdale, Florida

Why practices choose Platinum

Every patient who walks through your door deserves your full attention and commitment. Platinum is the first EHR I’ve used that actually lets me keep that promise — because the software is never the thing standing between me and the patient.
Dr. Tim Young
Chiropractor · 30+ years in practice
30+ Years in practice
2 Screens, full visit
1 Platform, end to end
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