One screen. Zero chaos.
Platinum replaces the five tabs, three sticky notes, and constant phone interruptions with one intelligent front desk command center. Scheduling, check-in, communications, payments, and patient management — in one place.
One screen for the entire front desk
Built only for chiropractic
AI built in
Everything your front desk needs, one click away.
No more switching between scheduling software, phone systems, payment terminals, and paper forms. Platinum puts it all on one screen.
Smart scheduling
Drag-and-drop scheduling with provider preferences, room assignments, and automatic conflict detection. Book, reschedule, and cancel in seconds.
What it means: a schedule change takes one drag instead of three phone calls.
One-click check-in
Patients check in via kiosk, phone, or front desk. Insurance is verified, copays are collected, and the provider is notified — automatically.
What it means: the counter clears itself while you handle the person in front of you.
Patient communications
Two-way texting, automated reminders, and recall campaigns all managed from the same screen. No separate communication platform needed.
What it means: one less login, and one less place a message can be missed.
Payment collection
Collect copays, outstanding balances, and package payments at check-in or checkout. Auto-posts to patient ledgers with zero manual entry.
What it means: nothing is left on a sticky note to post later.
Insurance verification
Real-time eligibility checks before the patient arrives. Know coverage details, copay amounts, and remaining benefits upfront.
What it means: nobody waits at the counter while you call a payer.
Patient management
Full patient profiles with visit history, balance information, communication log, and demographic data — all accessible from the front desk view.
What it means: you can answer a patient's question without putting them on hold.
The eight o'clock rush, before and after.
The same patients arrive at the same time. What changes is how many places you have to look to take care of them.
- Five tabs open: scheduler, phone system, payment terminal, texting app, paper intake.
- A patient waits at the counter while you call the payer to check coverage.
- Copays go on a sticky note and get posted later, if there is time.
- The phone rings while three people stand in front of you.
- One screen holds scheduling, check-in, messaging, and payments.
- Eligibility was checked before the patient walked through the door.
- The copay is collected at check-in and posts to the ledger on its own.
- Patients check themselves in on the kiosk or their phone, so the counter stays clear.
Your front desk tools, connected.
Everything the counter touches runs on one record — so a check-in, a copay and a text message all land in the same place, with no second entry.
Practice Management
The scheduling and patient flow command center for your front office.
CRM
Full patient relationship management with communication history and engagement tracking.
Payments
Integrated copay collection and payment processing with auto-posting.
Patient App
Self check-in, appointment booking and messaging that lighten the front-desk load.
What the first month looks like at the front desk.
Nothing goes live all at once. Each week takes one more job off the counter.
-
Day one — one screen replaces five
Scheduling, check-in, communications, and payments open in the same view, so the tabs you used to keep lined up go away.
Nothing to install -
Week one — reminders start running
Automated appointment reminders and two-way texting take over the calls you used to make one patient at a time.
Calls come off the counter -
Week two — self check-in turns on
Patients check in from the kiosk or their phone. Insurance is verified and the provider is notified without anyone at the counter doing it.
Kiosk, phone or desk -
Week four — the schedule fills itself
Online booking and recall campaigns put patients into the open slots you used to chase down by phone.
No more chasing
What the counter feels like after.
Three numbers the front desk notices in the first month: how many screens are open, how many patients turn up, and how long a check-in takes.
Scheduling, check-in, comms, and payments in one place.
Automated reminders and easy self check-in.
Insurance verified and copay collected automatically.
A waiting room that moves.
When reminders, verification and check-in run themselves, the person at the desk gets to do the part software cannot — look after the patient standing in front of them.
“I love that there are so many cheats that allow you to get where you need to go in the software with just a touch!”
What the front desk asks us first.
The practical ones — training time, patients who will not use a kiosk, and where the phone calls go.
The front desk view is one screen, so most of the training is showing where things moved. Scheduling, check-in, payments, and messaging all live in the same place.
Nothing is forced. A patient can check in at the kiosk, on their phone, or with you at the desk, and all three land in the same queue.
No. Two-way texting, automated reminders, and recall campaigns run from the same screen as the schedule.
Not entirely. Online booking, reminders, and self check-in take the routine calls off the counter, so the ones that get through are the ones that need a person.
Eligibility checks run before the patient arrives, so coverage details, copay amount, and remaining benefits are already on the screen when they walk in.
Copays and balances collected at the desk auto-post to the patient ledger, so there is no second entry to get wrong. The detail sits in Payments.
Give your front desk one screen and a calmer day.
See the check-in queue, the schedule, the messages and the payments running on a single screen — with your own clinic's day on it.