See exactly how Platinum stacks up against the leading chiropractic platforms — clinical workflow, billing performance, AI capability, integrations, and total cost of ownership.
| Capability | Platinum Cloud · AI-Native | ChiroTouch Hybrid | Genesis RCM-led | Eclipse Desktop legacy | Jane Multi-discipline |
|---|---|---|---|---|---|
| Clinical & Documentation | |||||
| AI-assisted SOAP notes Auto-draft, code suggestions, voice-to-note | Native |
Add-on |
Templates only |
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| Chiropractic-specific workflow Adjustment tracking, ROF, re-exams | Purpose-built |
Generalist |
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| Cloud-native architecture Access from any device, no installs | Hybrid w/ desktop |
Windows desktop |
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| Revenue & Billing | |||||
| Clean claim rate | 97% | ~85% | ~88% (RCM-handled) | ~78% | ~80% |
| Integrated payment processing No third-party gateway needed | Native |
Partner |
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| Built-in eligibility & claim scrubber | |||||
| Patient Engagement | |||||
| Branded patient mobile app | iOS & Android |
Web only |
Web only |
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| Automated reactivation campaigns | |||||
| 2-way SMS & appointment reminders | |||||
| Compliance & Trust | |||||
| HIPAA compliant + signed BAA | |||||
| SOC 2-aligned security practices | |||||
| Pricing & TCO | |||||
| Starting price (solo) | $299/mo All modules included |
$329+/mo Modules priced separately |
5–8% of collections RCM-tied |
$199/mo EHR only |
$99–$269/mo Per practitioner |
| Implementation fee | $0 | $1,500+ | $2,500+ | $1,000+ | $0 |
| Multi-location pricing | Volume discount |
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An honest read on each platform's strengths, ideal customer, and where Platinum wins.
Higher clean claim rates, faster documentation, fewer no-shows, and better collections — all from one connected workflow. Estimate your specific lift in 60 seconds.
Both are purpose-built for chiropractic. The biggest differences: Platinum has AI-assisted SOAP notes built in (ChiroTouch sells it as an add-on), Platinum is fully cloud-native (ChiroTouch keeps a legacy Windows desktop product), and Platinum's integrated payments and RCM are native rather than partner-managed.
Yes. Platinum customers see an average 97% clean claim rate, well above the 75–85% industry typical. Built-in eligibility checks, the AI claim scrubber, and code suggestions catch errors before submission so you don't burn cycles on rework.
Platinum starts at $299/month for solo practices and includes EHR, PMS, CRM, payments, AI tools, and the patient app. Genesis blends a platform fee with a percentage of collections (typically 5–8%). For practices doing $80K+/month in collections, Platinum's flat fee usually ends up dramatically lower in total cost.
Yes. Platinum's onboarding team migrates patient records, schedules, and historical claims from ChiroTouch, Genesis, Eclipse, and most other chiropractic EHRs. Most practices are fully cut over within 14–30 days and pay no migration fee.
Jane is great for multi-discipline clinics blending PT, massage, and acupuncture. For chiropractic-only practices that need chiropractic-specific documentation (adjustment tracking, ROF visualizations, re-exam workflow) and tight RCM integration, Platinum is the deeper fit.
