Payment Division — Integrated Payment Processing for Chiropractic
Collect copays, balances, and patient payments faster with built-in processing that auto-posts to ledgers, supports every payment method, and keeps your practice PCI compliant.
Payment processing designed for chiropractic workflows
Platinum Payment Division eliminates the disconnect between your front desk, your billing system, and your merchant processor. Payments flow directly into patient ledgers with zero manual entry, giving you real-time visibility into collections and outstanding balances.
End-to-End Security
PCI DSS Level 1 compliant processing with point-to-point encryption. Patient card data never touches your local systems.
Auto-Posted Payments
Every transaction is automatically posted to the patient ledger in real time. No double entry, no reconciliation headaches.
Real-Time Reporting
Track daily collections, payment trends, and outstanding balances from a single dashboard integrated with your practice analytics.
Accept every way patients want to pay
From traditional cards to HSA/FSA accounts and contactless tap-to-pay, Platinum supports every payment method your patients use.
Credit & Debit Cards
Visa, Mastercard, Amex, Discover — swipe, dip, or manually enter with competitive processing rates.
HSA / FSA Cards
Accept health savings and flexible spending accounts seamlessly. Auto-generate IIAS-compliant receipts for patients.
Contactless / NFC
Apple Pay, Google Pay, and tap-to-pay supported on Platinum terminals. Fast, hygienic, and preferred by patients.
Online Payments
Send secure payment links via text or email. Patients pay outstanding balances from their phone — no login required.
Built for how chiropractic practices actually collect
Every feature is designed to reduce front-desk friction, accelerate collections, and keep your revenue cycle moving.
Auto-Posting
Payments post instantly to patient ledgers. No manual entry, no end-of-day reconciliation. Your books stay balanced in real time.
Payment Plans
Set up structured payment plans for care packages. Automated reminders and scheduled charges keep patients on track.
Recurring Billing
Automate monthly wellness plan charges, membership fees, and scheduled installments. Card-on-file with patient consent management.
PCI Compliance
Level 1 PCI DSS certification. Point-to-point encryption on all terminals. Tokenized card storage means you never handle raw card data.
Digital Receipts
Automatic email and SMS receipts after every transaction. Branded with your practice logo and details for a professional experience.
Family Accounts
Link family members under one payment profile. Split charges, manage cards on file, and view combined statements easily.
Transaction Ledger
Complete transaction history with search, filter, and export capabilities. Every payment, refund, and adjustment tracked and auditable.
Financial Reconciliation
Automated daily reconciliation matches payments to patient accounts, flags discrepancies, and generates batch settlement reports.
Dual Pricing
Offer cash and card pricing options to patients with transparent pricing displays and automated discount calculation at checkout.
Payments that patients and staff love
Platinum Payments makes collecting money effortless. Patients pay at checkout, from the app, or on a recurring plan — and every dollar is automatically posted and reconciled. PCI-compliant tokenization keeps card data secure, while your team focuses on care instead of chasing payments.
See It in Action
Three steps to effortless collections
Set it up once and let Platinum Payments handle the rest.
Connect Your Terminal
Set up your in-office payment terminal and configure online and in-app payment options. Cards on file are securely tokenized for future use.
Collect at Every Touchpoint
Copays are collected at check-in, balances are paid via the patient app, and recurring plans charge automatically. Every payment posts instantly.
Reconcile Automatically
Daily reconciliation matches payments to accounts, flags discrepancies, and generates settlement reports. Your books are always balanced.
Payments connects to everything
Payment data flows seamlessly across billing, scheduling, and patient accounts.
Billing & RCM
Patient payments and insurance payments are reconciled automatically against outstanding balances.
Practice Mgmt
Copays are collected at check-in, patient balances display automatically, and invoices are linked to visits.
Patient App
Patients view balances, pay bills, and manage payment plans directly from the mobile app.
Analytics
Collection metrics, payment trends, and revenue dashboards are powered by real-time payment data.
Simple, honest processing rates
No hidden fees, no long-term contracts, no surprise charges. You see exactly what you pay on every transaction.
In-Person Transactions
Swipe, dip, or tap at the terminal. Competitive rates with next-day funding available for all Platinum practices.
Online & Text-to-Pay
Secure payment links sent to patients via SMS or email. Perfect for collecting outstanding balances remotely.
Monthly Fee
No monthly gateway fees, no statement fees, no PCI compliance fees. Processing is included in your Platinum subscription.
Connected to every part of your Platinum system
Payment Division is not a bolt-on — it is built into the core of Platinum, connected to scheduling, EHR, billing, and analytics.
EHR
Copays collected at check-in auto-link to the visit record. Superbill charges flow directly into the payment queue.
Scheduling
Collect at time of booking for new patients. Prepay options reduce no-shows and streamline the check-in process.
Billing & RCM
Patient responsibility amounts auto-calculate after insurance adjudication. Statements include a pay-now link.
Analytics
Daily collections, payment method breakdowns, and revenue trends all visible in your practice intelligence dashboard.
Practices collecting faster with Payment Division
We used to spend 30 minutes every night reconciling payments between our terminal and our software. With Platinum Payment Division, everything auto-posts. Our front desk saves over two hours a week and collections are up 18% since we added text-to-pay for outstanding balances.
Payment Division FAQ
Are there any monthly fees?
No. There are no monthly gateway fees, statement fees, or PCI compliance fees. You pay only per-transaction processing rates: 2.6% + 10¢ for in-person and 2.9% + 30¢ for online/text-to-pay.
What terminal hardware do I need?
Platinum provides PCI-compliant terminals that support swipe, dip, and contactless (Apple Pay, Google Pay). Terminals are pre-configured to auto-post payments directly to your Platinum ledger.
How does text-to-pay work?
You send a secure payment link to the patient's phone via SMS. They tap the link, see their balance, and pay with any saved or new card — no login, no app download required. Payment posts instantly to the patient ledger.
Is patient card data stored securely?
Yes. All card data is tokenized — raw card numbers never touch your system. We are PCI DSS Level 1 certified with point-to-point encryption on all terminals. Patient consent is captured digitally for card-on-file storage.